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TECHNICAL SUPPORT

Please browse our support section below.

For technical support please email support@sunshineonline.com.au

Firewall/Proxy Settings

Proxy/Firewall Settings If accessing via a network, or school-based system, the proxy/content filtering systems may need to be updated to include the appropriate IP addresses for Sunshine Online.

Use the following IP addresses:

216.92.2.123
216.92.2.171
209.197.68.226
216.92.36.217
216.92.173.123


System Requirements

Network:
10MB/S + (Download speed is determined by available bandwidth)
To test your connection speed click here: http://www.speedtest.net/

Display Settings:
1024 x 768 pixels minimum resolution.

Web Browsers:
Microsoft Edge, Firefox 50+, Safari 13+, Chrome 60+, Opera 45+
Browser cookies must be enabled.
Javascript must be enabled.

Hardware
Sunshine Online has been tested extensively on the following minimum hardware configurations:

Windows
Intel® Pentium® III 1000MHz or faster processor (or equivalent)
1GB of RAM

Macintosh
Intel Core™ Duo 1.33GHz or faster processor
1GB of RAM

Mobile
iOS 14+ and Android 6+

Other Hardware:
Speakers or headphones for audio content.
Microphone for Read and Record